Our commitment to you is simple: we stand for accessible, high-quality healthcare, delivered with compassion, integrity and kindness. Together, we’re building vibrant, healthy communities – to help you get healthy and stay well.
We believe that patients and their families are the most important decision makers in their healthcare. That’s why we make sure that everyone we serve, including those with limited English proficient (LEP), deaf or hard of hearing, blind or low vision, or have other communication barriers, can effectively communicate with caregivers and easily find the right information.
In partnership with many vendors, HCA provides our caregivers and staff access to translation and interpretation services that eliminate communication-related confusion, inconvenience and misinformation.
States where HCA has a presence are featured in WARM GREY.
Because of our extensive network of hospitals and expert clinical staff, we are able to study health on a scale that can lead to far-reaching changes in how medicine is practiced. We’ve created measures that reduce infection, advance cancer research, help improve pregnancy outcomes and make life-affirming connections in the NICU.
Meet Sue Cadwell, director of HCA’s Emergency Department Initiative, who was honored with a Joseph Weinberg MD, Leadership Award for helping 20 states around the country become better prepared to help children and families in natural disasters and other emergencies.
We believe that focusing on how people experience our care can help us give them what they truly need, not just what we think they need.
We recently appointed our first patient experience officer, Lyn Ketelsen.